Charity Retail Manager

Charity Retail Manager
Salary: £27 000 per annum with review after 6 months
Hours: 40 hour week (5 days per week including Saturdays)
Full time permanent role

Fantastic opportunity for a Retail Manager to lead a Charity Shop in Tolworth, ensuring income and gift aid targets are met. Previous experience in a similar role for a charity is essential.

Key Responsibilities :

Day-to-day shop management, including sorting donations and optimizing sales training staff and volunteers ensuring shop cleanliness and adherence to policies
Control cash flow and process financial donations accurately
Maintain social media presence to boost income
Support budget setting and gift aid procedures
Recruitment, training, and performance reviews for staff and volunteers
Provide professional customer service and promote charity events
Accept donations courteously
Ensure compliance with trading standards and maintain accurate records
Oversee equipment maintenance and repairs
Manage shop security, including key holder responsibilities and CCTV usage
Implement Health & Safety policy and ensure compliance

Person Specification

Previous retail experience at management /supervisory level is essential
Experience in the Charity sector beneficial
Excelling communication skills
Patient and hand on
Experience of dealing with vulnerable people is beneficial
Effective staff and volunteer management
Cash handling experience