Auditor – Davies Consulting

Auditor

Application Deadline: 27 June 2025

Department: Risk and Compliance

Employment Type: Fixed Term – Full Time

Location: Home United Kingdom

Description
At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:

Reward platform – discounts for over 800 retailers
25 days holiday (rising with service plus option to purchase up to 5 extra days a year!)
Development, training, and professional qualifications
The role of Motor Auditor will encompass the development, planning, execution, and reporting of technical and quality audits across the business unit.
Motor audits will be undertaken in accordance with internal audit policy and procedure and client requirements.
The role will involve a considerable amount of interface with the business leads across motor and interface with Davies operational and support functions and clients will also be required.
It will require identifying risks and making recommendations for claims improvements across the business unit.
It is important that the auditor has an interest in improving motor quality and can coach and mentor to develop others.
They will have a responsibility to drive the Motor processes in line with client guidelines and SLA requirements.

What will your day look like:
Provide assistance and support to the Technical Manager – Motor in the undertaking of the internal motor audit regime.
Undertake and lead internal motor audits in line with the internal audit programme – Davies systems and client claims handling.
Undertake and lead ad hoc and other bespoke internal motor audits in line with the client and Davies current policies and procedures.
Develop strong and effective business relationships with key stakeholders within the firm, ensuring the independent nature of the role is not open to compromise.
Provide clear and effective feedback (orally and in written report format) to both file handlers and to the key stakeholders within the business on conclusion of internal audit activities as and when required to do so.
Develop and effectively communicate recommendations for remedial action (orally and in written report format) to the key stakeholders within the business where necessary.
Ensure appropriate corrective action plans are developed and implemented by the relevant key stakeholders within the business in a timely manner.
Identify opportunities to develop and enhance existing procedures and processes where appropriate.
In conjunction with the Tactical Training Manager of the Motor Division consider training requirements and skill gaps analysis at both handler and strategic business unit level.
Develop and supervise others to achieve a multi-track financial authority.
Knowledge and Abilities:
Essential:
A proven history of handling/understanding FNOL, repair management cases, Third Party Capture, Hire provision, engineering understanding of process between front end.
Computer literacy and a keen eye for detail – ability to audit CQ Motor and client claims systems
Ability to demonstrate a consistent exposure to monitoring and driving the successful implementation of effective, corrective/improvement plans through to conclusion and in a timely manner.
The ability to communicate effectively with stakeholders at all levels, both orally and in writing.
Ability to present data back to internal and external stakeholder along with suggested change
Desirable:
Knowledge of the process on total loss cases/salvage
Team Leader level experience – management of people
Benefits
Career & Purpose
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities
Environmental & Social
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
Financial Health
Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
Wellbeing centre; move, munch, money & mind focus
Discounts with 100’s of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working; hybrid, work from home or join a collaborative office space
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan