Technical Product & Compliance Manager

Technical Product & Compliance Manager

Location: Ringwood or Poole, Hampshire/Dorset (Office based, hybrid considered after probation)
Full-time, Permanent
Monday to Friday, 9:00am – 5:00pm
Salary: Circa £45,000 (DOE)
20 days holiday plus Bank Holidays

About The Company

Join a globally recognised, design-driven business specialising in innovative and decorative food gift packaging for leading FMCG and retail clients worldwide. Known for quality, creativity, and compliance, the company’s products feature prominently in major international retailers, especially during key gifting seasons such as Christmas. With a strong export focus and collaborative global network, this is an excellent opportunity to grow your career within a dynamic and creative environment.

The Role

As Technical Product & Compliance Manager, you will lead all aspects of product compliance and technical management. Reporting to senior leadership, you will oversee the end-to-end quality and safety of our product range, managing a team of technologists responsible for product specifications, risk assessments, quality control, and labelling accuracy.

Your role will be key in ensuring all products meet legal requirements and customer expectations, coordinating with testing laboratories, external consultants, and internal teams. You will also be responsible for driving continuous improvement in processes and managing customer compliance queries and complaints.

Key Responsibilities

Product Compliance & Technical Management

Manage and maintain detailed product specifications and ensure all products meet regulatory and customer compliance standards.
Lead and coordinate product risk assessments and testing programs (including food and toy safety standards).
Support the development and verification of accurate, legally compliant nutritional and product description labelling (Back of Pack).
Keep abreast of relevant legislation (toy safety, food safety) and communicate key updates internally.
Handle customer compliance queries and manage complaint investigations related to product safety or quality.
Oversee the quality control and product inspection processes throughout the product lifecycle.

Quality Control & Process Improvement

Identify risks and lead initiatives to improve compliance, documentation, and workflows.
Evaluate and manage relationships with external consultants, labs, and technical service providers to ensure cost-effective, high-quality support.
Review product-related data and generate regular reports for internal and external stakeholders.

Team Leadership & Stakeholder Management

Lead, support, and develop a small team of technologists responsible for day-to-day compliance tasks.
Work closely with the Technical Manager and senior leadership to align compliance activities with business goals.
Manage technical budgets and oversee vendor performance and costs.
Communicate confidently with customers and partners on complex compliance matters.

About You

Proven experience in a technical product management, quality assurance, or compliance role—ideally within FMCG, food, or consumer goods sectors.
Strong knowledge of food safety legislation, toy safety standards, and regulatory compliance.
Experience managing product specifications, labelling requirements, and risk assessments.
Leadership skills with experience managing and developing technical teams.
Excellent organisational skills, attention to detail, and the ability to problem solve proactively.
Comfortable working with internal teams and external suppliers or laboratories.
Experience driving process improvements and delivering consistent compliance outcomes.
Own transport and a full UK driving licence would be beneficial.

Benefits

Competitive salary circa £45,000 (DOE)
Private health insurance, including mental health support, optical, dental, and remote GP services
Cash plan for additional therapies, optical, dental care, and excess cover
Discretionary Christmas bonus
Stunning office environment in Ringwood (Somerley Estate) or Poole with potential hybrid working after probation
Opportunity to lead a critical function in a growing, innovative business

Interested?
If you are a technically skilled, compliance-focused professional looking for a leadership role in a creative, fast-paced business, we want to hear from you. Apply now with your CV to join a global leader in the FMCG gifting sector.