Service Charges – Systems and Data Specialist

Are you experienced in service charge data? Do you enjoy working with data across multiple systems?

We have a fantastic opportunity to join Sovereign Network Group (SNG) as a Service Charge Data Specialist, on a Fixed term basis for 12 Months.

You’ll be based from our Wembley office 2 days a week, combing home working in line with our hybrid approach.

The Role

As a Service Charge Data Specialist, you’ll play a crucial role in ensuring the accurate setup and maintenance of systems supporting Service Charge management, primarily within NEC (housing management system), SUN (accounting system), and Integra P2P (purchase order system). You’ll ensure coding structures and configurations support the accurate apportionment of costs for estates, blocks, and individual properties for service charge estimates and final accounts processes.

You’ll also work closely with stakeholders across the business, IT and NEC consultants to implement any corrections. You’ll manage the general administration of the NEC service charge module, ensuring data is accurate and oversee all service charge apportionment, reconciliations and exception management.

Key Responsibilities include:

Acting as the administrator and gatekeeper of the service charge module in NEC and its interactions with other connected systems
Responsibility for all aspects of the service charge module, including housekeeping, user access, maintaining the service charge chart of accounts, reports and system setups
Ensuring the integrity of the service charge module and configuration in NEC and SUN, maintaining strong financial controls, investigating and addressing any queries related to service charges
Setting up new service charge codes and applying new services in NEC, with support from IT when necessary, and working across the finance team to ensure codes for SUN are added, amended, and mapped accurately
Running testing in the NEC test system to ensure all elements required for apportionment and reconciliation run smoothly, making an updates or corrections as necessary
Executing end-to-end service charge estimates and final account processes, ensuring accurate updates to customer accounts
Generating regular reports to support service charge reconciliations

What We’re Looking For

You should have previous experience in a similar role working with service charge data and system administration. You’ll need to have strong knowledge of service charges and relevant legislation, ideally from within housing. Other requirements include:

Part Qualified Accountant (ACA, CIMA, ACCA) or equivalent qualification / qualified by experience
Experience in system administration, business analysis, and integrated systems including accounting software
Understanding of accounting principles, including double-entry bookkeeping
Experience working with SUN finance system, NEC housing management system and Integra P2P, or similar finance and housing management systems
Strong communication skills, with the ability to explain complex financial concepts clearly
Proficiency in Microsoft Word, Excel (Intermediate to Advanced), and Outlook
Ability to work independently and proactively, managing large volumes of data effectively
Proven ability to collaborate across teams, demonstrating relationship-building and influencing skills

Your Benefits

We have some great benefits at SNG, including:

£450 yearly flexible benefit pot to use against benefits of your choice
25 Days Holiday Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
Generous matched pension scheme up to 12% and Life cover at 4x salary
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!