Senior Sales Negotiator/Office Manager

We’re working exclusively with a long-standing client to recruit a SeniorSales Negotiator/Office Manager for their well-established office in Barnard Castle. This is a great opportunity to join a professional and supportive team handling a varied portfolio of residential properties.

Previous experience in estate agency is welcome but not essential. If you have a background in customer service, strong interpersonal skills, and a willingness to learn, we’d encourage you to apply.

The working hours are Monday to Thursday, 9:00am to 5:30pm; Friday, 9:00am to 5:00pm; and every other Saturday, 9:00am to 1:00pm, with time off in lieu provided.

Key Responsibilities:

Provide hands-on leadership to the branch team, encouraging collaboration and maintaining high standards
Oversee daily operations to ensure a smooth and efficient customer experience
Manage a portfolio of residential properties, supporting the team in delivering results from instruction to completion
Conduct market appraisals using local insight and property expertise to win new business
Support sales performance through effective lead generation, negotiation, and pipeline management
Build lasting relationships with clients, offering guidance throughout their property journey
Monitor KPIs and contribute to branch planning and performance reviews
Mentor and support team members in their professional development
Work closely with colleagues across Marketing, Sales Progression, and Administration to deliver a seamless service

About you:

Experience in estate agency, ideally with previous management or team leadership responsibility
NAEA Qualification is preferred, however we would consider applicants who are willing to complete the qualification within 6 months
Strong communication and interpersonal skills
Confident in making decisions, managing priorities, and solving problems proactively
Good organisational skills and attention to detail
Comfortable using CRM software and Microsoft Office
Full UK driving licence and access to a car

Benefits Include:

5% employer pension contribution
25 days annual leave + bank holidays + your birthday off
Enhanced family leave and company sick pay
Private health insurance (via salary sacrifice)
Ongoing training and development
Professional fees covered
Early finish on Christmas Eve
1% commission based on branch monthly sales

If you’re looking to build a career in property and bring strong customer service skills to a professional, values-led team, we’d love to hear from you.