Senior Claims Adjuster, Management Liability and Financial Institutions

Primary Details

Time Type: Full time Worker Type: Employee

Senior Claims Adjuster – Management Liability and Financial Institutions

London / Hybrid

The opportunity:

Are you looking to enhance your claims adjusting experience? This is a great opportunity to join a dynamic team making a significant impact, where you’ll take charge of a complex and sophisticated portfolio of Management Liability (ML) and Financial Institutions (FI) claims from notification to resolution.If you’re an experienced claims professional with substantial and distinguished experience in these lines of business, and you thrive on challenges, innovation, and honing your skills, we want to connect with you! This is a unique chance to step into a role that not only empowers you but also actively fosters both technical and personal growth.

At QBE, we strike the perfect balance—not too big, not too small—giving you the opportunity to make a real contribution. With hybrid working arrangements, excellent benefits, and a supportive environment, we are committed to helping you succeed and grow.

Your new role:

Take charge of complex, high-value Financial and Specialty Markets claims, managing them efficiently and effectively, ensuring they are resolved within policy terms and in line with QBE’s Claims Philosophy.

Focus primarily on multi-jurisdictional FI and ML claims, offering a truly diverse and challenging workload.

Play a key role in executing the Claims strategy, driving the achievement of overall business goals.

Collaborating closely with underwriters toretain and secure new business including playing a crucial role in meetings with key customers and brokers.

Investigate complex coverage issues – with market-wide implications – thoroughly to ensure that QBE’s liability aligns with contractual commitments and policies.

Manage high-stakes disputed claims and other material issues, always pursuing efficient and economically sound resolutions.

Build and nurture relationships with both internal stakeholders and external clients, ensuring the Claims function can fully support their needs.

Oversee and guide external legal providers, carefully analysing coverage and defence reports, and confidently challenging advice to shape claims strategy.

Act as a technical leader for our junior Claims Adjusters and interns – supporting their development and providing them with mentoring and valuable career guidance

About you

Effective communication and ability to collaborate across various teams with different priorities and skillsets

Strong abilities in the use and interpretation of numerical data

Ability to work independently, organise own work and meet deadlines

Exceptional skills in Excel and other analytical and data tools, for example Power BI and SQL

Ability to question established processes and suggest improvements

Understanding of risks and uncertainty, the actuarial profession and/or London Market claims

Why QBE? At My Best?

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”.It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.???

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.???

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://career