Reception – part time and term time only

School Receptionist – FTC until April 2026

Position: School Receptionist – Ashford, Surrey

Hours: Wednesday, Thursday, and Friday, 7:45 AM – 5:00 PM (Term Time only)

Additional Days: 4 additional working days during school holidays

Key Responsibilities:

Greet and welcome guests professionally, courteously, and warmly.
Answer, screen, and forward incoming phone calls.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
Direct visitors to the appropriate person and office.
Compile student attendance information from the School Management Information System, including absences and liaising with the Attendance Officer.
Handle immediate problems or emergencies in accordance with the school’s policies and procedures.
Assist with reception cover during school events such as evening Carol Service and Speech Day events throughout the year.
Provide reception cover if the other receptionist is unable to attend school due to sickness.
Assist with the school coach service by texting/contacting parents regarding delays due to traffic issues, etc.
Understand and comply with the school’s equal opportunities and other policies.
Maintain confidentiality at all times and observe data protection guidelines.
Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g., pens, forms, brochures).
Provide basic and accurate information in-person and via phone/email.
Receive, sort, and distribute daily mail/deliveries along with outgoing post.
Order front office supplies and keep an inventory of stock.
Order school stationery and keep within the budget.
Arrange travel and accommodations.
Keep updated records of office expenses and costs.
Perform other clerical receptionist duties such as filing, photocopying, transcribing, collating prospectuses, and posting commendation cards.
Attend all Inset Days.
Undertake other comparable duties as required by the Line Manager and Head.

Requirements:

Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in using office equipment and basic computer applications.
Ability to maintain confidentiality and follow data protection guidelines.
Professional, courteous, and welcoming demeanour.