Private Motor Claims Handler

Job title: Private Motor Claims Handler

Salary: £40,000

Location: London

PURPOSE OF ROLE

An excellent opportunity is available with our client in the insurance sector. We’re here to connect them with a Private Motor Claims Handler. In this role you will be responsible for efficiently managing and resolving motor insurance claims and providing clients with the support they need during stressful times. Acting as the main point of contact, you’ll handle investigations, communication, and negotiations to ensure timely and fair claims resolutions.

DAY TO DAY

Manage motor claims, including accidents, uninsured loss recovery, third-party interventions, personal injury, theft, and property damage
Gather claim information from policyholders, third parties, emergency services, and witnesses
Investigate claims with a calm, empathetic approach, reviewing policy details for validity
Monitor external suppliers to ensure timely and accurate service
Collaborate with specialists for complex claims and ensure efficient, fair resolutions
Keep clients and stakeholders regularly updated on claim progress

SKILLS

Skilled in liaising with clients, third parties, and suppliers, explaining claims processes clearly
Able to gather and assess information while managing multiple claims
Empathetic and professional in addressing customer needs
Proficient in problem-solving to resolve claims efficiently
Detail-oriented with strong IT skills, including claims management systems

EXPERIENCE

Experience in handling motor insurance claims, including the investigation and resolution of accidents, losses, and damages
Ability to form positive relationships with clients, third parties, and suppliers

If you have the relevant experience or know someone that does please contact me now on or email us at