Lettings and Sales Co-ordinator

Lettings & Sales Co-ordinator

Are you a confident, organised, and customer-focused property professional looking to take the next step in your career? We’re looking for a Lettings & Sales Co-ordinator to join our dynamic team and support the smooth running of our lettings, sales, and property management services.

This is a varied and fast-paced role ideal for someone with experience in estate agency, lettings, or property sales who enjoys building relationships, providing excellent service, and ensuring properties are managed to a high standard.

Key Responsibilities

Conducting Property Viewings & Sales Appointments

Arrange and attend property viewings and sales appointments in a timely and professional manner
Confidently present properties to prospective tenants and buyers, offering detailed knowledge of the property, local area, and tenancy or sale terms
Assess suitability of applicants and provide timely feedback to landlords or the lettings/sales manager
Follow up on viewings to gather feedback and support the conversion of interest into successful lets or sales

Managing Tenant Check-Ins

Prepare documentation such as tenancy agreements, compliance certificates, and deposit protection paperwork
Ensure tenants understand their responsibilities and provide a smooth move-in experience
Record meter readings and issue keys and welcome packs
Upload all relevant records accurately to the CRM system

Overseeing Tenant Check-Outs

Arrange and attend check-out appointments professionally
Compare property condition against the initial inventory and report discrepancies
Record meter readings, collect keys, and generate check-out reports
Assist with resolving end-of-tenancy disputes in a fair and efficient manner

New Property Onboarding & Landlord Liaison

Visit and assess new properties for rental or sale
Advise landlords and vendors on market value, demand, and legal compliance
Coordinate photography, compliance checks, and marketing preparation
Maintain regular communication with landlords and vendors regarding progress, feedback, and property condition

Property Inspections

Conduct interim inspections during tenancies to ensure compliance with agreements
Identify and report maintenance or health & safety issues
Share findings and recommendations with tenants and landlords

Additional Duties

Carry out general administrative and team support tasks as required to ensure smooth operation

Relevant experience

Previous experience working in a lettings, sales, estate agency, or property management environment with a good understanding of the lettings and property sales process, tenant and buyer lifecycle, and relevant legislation.

Aptitude, skills and abilities

Strong organisational skills and the ability to manage multiple properties and tasks simultaneously.

Personal attributes

Excellent verbal and written communication skills, with a professional and customer-focused approach.

Salary: £30,000

Hours of work: Monday to Friday 9am to 5pm (flexibility required)

Location: Wirral

Please apply with cover letter & CV.

Suitable candidates will receive a response within 7 days