Housing Officer

Neighbourhood Manager Vacancy

^This role does not offer sponsorship^

A well-respected Housing Association is actively seeking a a committed and motivated Neighbourhood Manager to be responsible for delivering a proactive, high quality and customer focused neighbourhood property management service to the organisation’s residents.

Hours: 37.5 hours per week

Duration: 6 months Fixed Term Contract

Location: North London

Salary: £45,527 (pro rata 6 months)

Main duties of the role:

Manage tenancy and estate issues across multiple tenures, handling the full range of tenancy processes in line with statutory requirements
Act as the main point of contact for residents, resolving enquiries promptly and delivering excellent customer service within KPIs
Investigate and address tenancy breaches and housing fraud, preparing and presenting cases for court where necessary
Lead on anti-social behaviour cases and support the creation of safe, cohesive neighbourhoods
Collaborate with Property and Estate Services teams to ensure estates are clean, safe, and well maintained through regular inspections
Support vulnerable residents by identifying risks and signposting to appropriate support services
Contribute to new developments by influencing design/service planning and managing seamless handovers

Essential requirements:

Enhanced DBS
Full UK Drivers License

To apply for this excellent opportunity please email your updated CV to