Housing and Support Delivery Officer

Housing and Support Delivery Officer Vacancy

*This role does not offer sponsorship*

A reputable supported housing association is currently recruiting for a Housing and Support Delivery Officer in the Norfolk and Suffolk area. This would be an initial 2-month temporary contract on 37.5 hours a week.

Length: 2 months temporary

Hours: 37.5 hours a week – 09:00am to 17:00am

Location: Norfolk

Pay: £15.13 per hour (PAYE inclusive of Holiday) or £17.40 per hour (Umbrella)

The role involves:

Undertake meaningful Support Planning and Keywork sessions with customers, ensuring that individuals can adhere to the terms of their occupancy agreement, are signposted to relevant services and supported to get involved in the wider community
Undertake customer signs ups, settling in and routine visits, swiftly addressing tenancy related concerns
Complete property inspections and compliance checks in line with policies, immediately taking action where necessary and reporting outcomes to the Property Services Team
Take proactive action to ensure customers pay their rent and services charges
Take proactive action to tackle allegations of anti-social behaviour Undertake legal casework where necessary and present in court, to ensure recovery of debt and address anti-social behaviour including eviction action
Completion of CORE Forms when required

Additional requirements:

Resilient and Team Player
UK Drivers License
An enhanced DBS ideally from within three years or willingness to obtain one

To apply for this excellent opportunity or to find out more information on other opportunities available in more local areas to you, don’t hesitate to contact Marc Kilroy on or as soon as possible.