General Manager – FM

Cobalt Recruitment is proud to be working with a leading property brand to appoint an experienced General Manager for a high-profile commercial asset in the heart of Canary Wharf.

This landmark building spans over 300,000 sq. ft. and is home to a diverse mix of occupiers across multiple tenancies. As General Manager, you will lead a dedicated on-site team, taking ownership of the day-to-day management and strategic direction of the asset, ensuring a best-in-class experience for all stakeholders.

You’ll be the key interface between landlord, occupiers, and service partners-driving operational excellence, fostering strong relationships, and delivering first-class property management services.

Key Responsibilities:

Overall responsibility for the daily operations of the building, including both hard and soft services

Line management of the on-site team, including direct reports and service providers

Oversight and delivery of service charge budgets, forecasting, and cost control

Building strong relationships with occupiers and providing exceptional customer service

Ensuring full statutory compliance and adherence to health & safety protocols

Supporting ESG goals and sustainability initiatives in line with corporate objectives

Managing building projects, refurbishments, and lifecycle works in collaboration with FM/technical teams

About You:

Extensive experience managing large, multi-tenanted commercial buildings

Proven background working for a property owner, investor, or managing agent

Skilled in service charge management and budgetary control

Excellent leadership and team management abilities

Strong communication and stakeholder engagement skills

IOSH/NEBOSH qualified or working toward desirable

This is a rare opportunity to lead the management of a high-calibre asset in one of London’s most dynamic commercial hubs, representing a prestigious real estate brand known for its commitment to quality and innovation.