Enrolment Support Officer

Enrolment Support Officer
Immediate Start
£13.85 per hour
Full time 35 hours per week (Monday – Friday)
Docklands
Role will initially be until the end of October, with potential for ongoing extension

Randstad are working alongside a renowned university based in East London who are recruiting for Customer Service Advisors to join their Enrolment Support team. Over the busy summer period they need capable and reliable people to deal with inbound calls and queries from current and prospective students.

Responsibilities:

Diagnose and Respond to queries surrounding the enrolment process.
Successfully identify queries which need further support and transfer to the correct department or drop in sessions.
Provide outstanding customer service to all stakeholders.

Key Skills:

Strong communication skills
Ability to analyse issues
Excellent organisational and time management skills
Experience within customer service

For more information please apply with your CV today.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.