Customer Service & Order Processing Specialist

Join Our Client as a Customer Service & Order Processor!

Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, detail-driven environment? If so, this could be the perfect opportunity for you! Our client, a well-established company based in Liverpool, is looking for a proactive and enthusiastic Customer Service and Order Processor to join their dynamic team.

Location: Liverpool

Type: Permanent

Salary:25k per annum

Schedule: Monday to Friday

What You’ll Be Doing:

Be the first point of contact for customer queries via phone and email
Coordinate safe returns and manage carrier-related queries
Provide accurate pricing and professional written quotes
Keep customers updated on delivery schedules and product availability
Recommend products and offer basic technical support
Input sales orders and liaise with carriers to ensure timely deliveries
Maintain accurate customer records using the CRM system
Support general office tasks including filing, posting, etc

The ideal candidate will bring

Excellent communication skills and a friendly, professional telephone manner
Confidence using Microsoft Office (Word, Excel, Outlook)
Strong attention to detail and the ability to multitask
Experience with Microsoft Business Central (a bonus, not essential!)

Don’t miss out – apply today and take the next step in your career!

Adecco Branch: Liverpool Adecco Retail Branch

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Adecco aim to respond to all applicants, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.