Customer Service

Reed Business Support, the UK’s leading specialist recruitment partner, is excited to be recruiting on behalf of our client in Staplehurst for an experienced Outbound Customer Service Executive. This is a fantastic opportunity to join a growing business that values proactive communication and customer engagement.

About the Role – Outbound Customer Service Executive

As an Outbound Customer Service Executive, you will play a key role in reaching out to customers to provide support, promote services, and ensure satisfaction. You’ll be part of a collaborative team focused on delivering a positive customer experience through outbound contact.

Key Responsibilities:
Making outbound calls to existing and potential customers
Following up on enquiries and previous interactions
Promoting products and services in a professional manner
Updating customer records accurately using internal systems
Handling objections and resolving queries with confidence
Working towards individual and team targets
What’s on Offer?
Competitive salary
25 days annual leave plus bank holidays
Company pension scheme
Health and wellbeing support
Career development and progression opportunities
Supportive and inclusive office environment
The Ideal Candidate – Outbound Customer Service Executive

To be successful in this role, you will need to:

Demonstrate experience gained in a similar outbound customer service role
Have excellent communication and persuasion skills
Be confident using IT systems and managing multiple tasks
Be located within a commutable distance to Staplehurst
Be available to work full-time from our office

If you’re enthusiastic about customer engagement and ready to take the next step in your career, apply today to become our next Outbound Customer Service Executive!