Credit Manager – Goodman Masson

We are seeking a skilled Credit Control Manager for a 6-month fixed-term contract to join a leading Lloyd’s of London Syndicate.

This is a stand-alone position overseeing the end-to-end credit control function and managing the relationship with an outsourced team based in India.

This is a fantastic opportunity for an experienced credit control professional with a background in the Lloyd’s market to play a pivotal role in ensuring effective cash collection, reconciliation, and credit risk management during a key period of transition and growth.

Key Responsibilities:

Oversee and manage the outsourced credit control team (India-based), ensuring service levels and KPIs are met.
Maintain full ownership of the credit control process, including cash allocation, debt chasing, and broker relationships.
Ensure accuracy and timeliness of cashflow reporting, aged debt analysis, and reconciliations.
Act as the internal credit control subject matter expert, liaising with underwriting, finance, and operations teams.
Lead process improvements and drive best practice across the function.

Requirements:

Proven experience working within a Lloyd’s of London syndicate – essential or highly desirable.
Demonstrable experience managing or overseeing outsourced credit control functions, ideally offshore.
Self-sufficient and confident in a stand-alone role with high levels of responsibility and visibility.
Strong knowledge of insurance market operations, broker relationships, and premium collection cycles.
Excellent communication and stakeholder management skills.

Duration: 6 months

Salary: £60,000 – £70,000 pro rata

Location: City of London (hybrid working available)