Commercial Account Handler

Job title: Commercial Account Handler
Salary: £40,000
Location: London

PURPOSE OF ROLE

We’re working with a dynamic, independent insurance broker to find an experienced Commercial Account Handler. You’ll support an established Account Executive in managing a £2.5m GWP book covering PI-led, General Commercial, and Financial Institutions business. This is a hands-on role suited to someone with at least 2 years’ PI and commercial insurance experience who’s looking to step up and gain wider exposure to Mid-Market and Corporate clients.

RESPONSIBILITIES

Manage day-to-day servicing of an established commercial book
Liaise with clients and insurers to negotiate and secure renewals
Handle MTAs, quotes, and general queries professionally and promptly
Support Account Executives and Directors with all client servicing activities
Ensure FCA compliance and accuracy in documentation and advice
Produce risk presentations and fact finds from scratch for renewals and new business
Keep Acturis records up to date and maintain full audit trail

DAY-TO-DAY

Work collaboratively within a 7-person commercial team
Attend insurer/client meetings and occasional hospitality events
Use Acturis and Microsoft Office daily for policy management and reporting
Provide outstanding client service with attention to detail and clear communication
Engage in ongoing CPD, including support towards Cert CII and further qualifications

EXPERIENCE

Minimum 2 years’ experience in Professional Indemnity and general commercial insurance
Familiarity with policies ranging from £2,000 to £500,000 GWP
Sound understanding of commercial product lines and insurer placement
Experience using Acturis (intermediate level or above)
Exposure to Financial Institutions insurance is a bonus – training provide

SKILLS

Strong client service, negotiation, and broking skills
Highly organised with excellent attention to detail
Able to manage competing deadlines and work under pressure
Excellent verbal and written communication
Able to independently create risk presentations and fact finds
Ethical, accountable, and team-oriented with a drive for professional growth

If you have the relevant experience or know someone that does please contact me now on or email us at