Claims Technician Subsidence

A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office.

This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation.
You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion.
Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry.

Key responsibilities:

Manage your own caseload of subsidence claims
Carry out desk-top handling using digital solutions
Work closely with Surveying Engineers arranging instruction
Liaise with all relevant parties ensuring the smooth management of the claims process
Provide a high standard of customer service
Utilise your exceptional technical expertise demonstrating your subsidence knowledge
Work to client SLA’s and KPI’s

About You:

Excellent Buildings/Subsidence claims handling experience
Insurance Principles knowledge
Exceptional communication skills and experience, verbal and written
The ability to work within a pressured and busy environment working to strict deadlines and timescales
Excellent IT/Systems experience with a high level of competency
Industry qualifications CertCILA/Cert CII, working towards or the desire to complete

Salary & Benefits:

Competitive annual salary
Contributory pension
Bonus
Flexi benefits
Birthday holiday
35 hours per week Monday – Friday
Remote working