Claims Handler

Job title: Claims Handler

Salary: £30,000

Location: Northampton

OVERVIEW

An excellent opportunity is available with our client in the insurance sector. We’re here to connect them with an experienced Claims Handler to join their team. This full-time, permanent role offers office-based or hybrid working options. You will manage a variety of claims, negotiate settlements, and ensure the best outcomes for clients.

RESPONSIBILITIES

Advise clients and brokers on claims and settlements
Handle claims across Motor/Fleet, Property, and Liability lines within SLAs
Negotiate settlements with insurers, loss adjusters, and service providers
Represent the business at industry events and networking opportunities
Maintain accurate claims records and ensure compliance with regulations

QUALIFICATIONS

Cert CII or Dip CII (or working towards)
CILA qualification (desirable)

DAY-TO-DAY

You will manage claims from start to settlement
Support broker teams
Attend team meetings as required
Maintain accurate records in claims systems

SKILLS

Strong knowledge of insurance, risk assessment, and underwriting
Proficient in Acturis, Microsoft Office, and insurer platforms
Excellent communication and relationship management
Ability to mentor junior staff

EXPERIENCE

Claims handling experience across Motor/Fleet, Property, Liability, and related sectors
Understanding of FCA regulations and compliance
Proven ability to build and maintain strong client and insurer relationships

If you have the relevant experience or know someone that does please contact me now on 07458 162842 or email us at