Billing Administrator

Milton Keynes | Hybrid after 6 Months
Mon-Fri, 08:30-17:00

We’re recruiting on behalf of a well-established company in the commercial equipment sector, looking for an organised and proactive Billing Administrator to support their busy service operations team.

You’ll play a key role in ensuring customers receive timely updates and solutions, while coordinating with technicians and internal teams to deliver exceptional service.

Key responsibilities:

Coordinate service calls and parts deliveries
Acting as the main point of contact for key customers, providing updates and resolving service-related queries
Liaise with planners, technicians, and internal departments
Prepare quotes, place approved parts orders, and track deliveries
Maintain accurate records in SAP and customer portals
Provide updates to customers, including ETAs and job statuses
Handle pricing requests and resolve customer complaints professionally

Requirements:

Previous experience in a service or account coordination role
Excellent organisation and communication skills
Confident handling customer issues
SAP knowledge (desirable but not essential)

A great opportunity to join a friendly, fast-paced team with room to grow.

Apply now to find out more!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.