Automotive Account Manager

??Automotive Account Manager
?? South of England / home-based with occasional office travel

?? £40,000 – £42,000 per annum | Permanent | Full-time | 35 hrs/week

Must have knowledge in salary sacrifice and employee ownership schemes.

About the Role
We’re seeking an experienced Automotive Account Manager who thrives on delivering exceptional customer experiences and driving operational excellence. In this pivotal role, you’ll oversee regional operations, manage customer-facing schemes, ensure compliance, and act as a trusted liaison between internal teams and clients.

What You’ll Do:
Lead implementation, review, and optimisation of regional customer schemes
Build and sustain strong relationships with clients to deliver seamless service
Act as the internal voice of the customer—working with product, operations, finance, and compliance stakeholders
Ensure regulatory and operational compliance (e.g., internal policies, audits)
Deliver clear reporting, presentations, and insightful performance analysis to leadership
Drive change initiatives to enhance customer satisfaction and loyalty
Champion cross-team collaboration for system improvements and process efficiencies
Represent the company externally at client visits and events
Continually identify and share customer success stories with marketing
What We’re Looking For:
Proven experience in a client-facing or account management role, preferably in field operations
Strong analytical and reporting skills—comfortable with data, CRM, and Excel
Excellent verbal and written communication with presentation experience
Strong organisational skills and a proactive, problem-solving mindset
Commercial and financial awareness to support operational objectives
Values-driven: integrity, accountability, continuous improvement, and a customer-first attitude
Bonus: familiarity with compliance requirements (FCA, GDPR), Power BI, or automotive/financial services
Offer:
Salary: £40,000–£42,000 + bonus potential
Working Model: Hybrid (home-based with occasional travel to office & client locations)
Hours: Monday to Friday, 35 hours per week
Perks: car scheme (optional), modern tools & systems, and access to ongoing development
Environment: supportive, collaborative, values-led, with a strong focus on customer excellence
If you’re a driven operations professional with a customer-first outlook and a passion for process improvement, we want to hear from you!

?? Apply now or reach out to learn more about this great opportunity.