Assistant Lettings Manager

Are you an experienced lettings professional ready to take the next step into leadership? Felicity J Lord Islington is looking for a driven and dynamic Assistant Branch Manager to help lead our busy, high-performing branch in one of London’s most exciting and competitive rental markets. You’ll work alongside the Branch Manager to grow the business, win new instructions, and guide a team of negotiators to success, all while delivering the high level of service our landlords and tenants expect. From valuations and negotiations to coaching team members and ensuring full compliance, you’ll play a key role in every part of the lettings journey. With a strong foundation in London lettings, a passion for people, and a results-driven mindset, you’ll thrive in our fast-paced environment.

Benefits of being an Assistant Branch Manager at Felicity J Lord Estate Agents in Islington:

£45,000 OTE
Uncapped commission
A guaranteed commission for two months whilst you build your pipeline
A company car
30 days annual leave (includes bank holidays*)
Continued training as you grow and develop within your role
Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership
Employee Assistance Programme (24/7 access to our confidential helpline)
Eye care
Employee Referral Bonus
Company Pension Scheme
Personal ‘Talk Time’ with our CEOs
Opportunity to earn a place in the CEO Exclusive Achievers Club
Opportunity to earn a place on the plane for the Spicerhaart Annual Incentive Trip
Eligibility for our annual black tie Elevate Awards, in categories related to your role

A day in the life of an Assistant Branch Manager at Felicity J Lord Estate Agents in Islington:

Liaising with prospective tenants and arranging property viewings in line with their needs
Negotiating offers and agreeing new tenancies
Marketing properties to tenants utilizing various marketing skills
Developing and maintaining strong relationships with Landlords and Tenants
Assisting the teams to successfully achieve KPI’s
Providing support to your colleagues in your managers absence
A focus on generating new and repeat business
Canvassing the local area
Ensuring properties adhere to health and safety standards
Ensuring your colleagues and the business in risk-averse and following the highest compliance standards for all regulatory bodies.

Essential Skills of an Assistant Branch Manager in Felicity J Lord in Islington:

Full UK Driving Licence for a manual vehicle
Works well with others to create a team spirit and an enjoyable working environment
Experience leading others in a professional environment
A reputation for delivering outstanding customer service
Ability to work under own initiative
Good telephone manner
Strong IT skills (Basic Microsoft Packages)
Attention to detail
An understanding of current legislation related to Residential Lettings