Administrator

Administrator
Location: Whitechapel
Salary: GBP30,000 per year
Hours: Monday – Friday, 8am – 5.30pm.
Job type: Full-time, permanent
Bridge Recruitment is helping one of our established clients recruit for an experienced Administrator to join their ever-expanding team.
Responsibilities of the Administrator:
· Support the PPM Supervisor by raising PPM tasks & follow on works while updating work notes accordingly.
· Handle all paperwork from engineers which may need scanning or laminating for physical logs. This includes health and safety tick sheets or certificates.
· Transfer and maintain accurate information across relevant client and company systems.
· Handle complaints, ensuring all associated tasks are carried out (logging, drafting responses, updating systems, correspondence, liaising with team to book complaints work in, speak with residents/clients, escalation where needed).
· Issue and coordinate letter drops for planned works or shutdowns including missed appointment vouchers.
· Provide professional communication with clients, tenants, and engineers, ensuring clear updates and resolutions.
· Provide additional administrative support to the contract team as required.
Requirements of the Administrator:
· Experience in an administrative role
· Strong organizational skills with the ability to manage multiple tasks and deadlines
· Proficiency in Microsoft (Excel, Word, Outlook)
· Excellent communication skills, both written and verbal
· High attention to detail and accuracy in all administrative processes
· Proactive and solution focused with a positive attitude
· Strong problem-solving skills and ability to work under pressure
· Excellent time management and prioritization skills
· Customer focused mindset with a commitment to delivering high quality service
If you feel like you meet the above criteria for the Administrator role, then please apply now!