Account Manager

Full-time – Permanent – Remote with occasional visits in Corby

The Vacancy

You’re all about process, pace and delivering excellence. Relationship building, problem solving and continuous improvement are what motivate you at work…

If these ring true for you and you want to stretch your career in business operations, come and show us what you can do as an Account Manager.

The Opportunity

Here is your chance to join a dynamic and fast-paced environment as an Account Manager. In this role, you’ll manage relationships with multiple MSP Panel Suppliers, lead a team, support payroll operations, and oversee service delivery through the Talent.One system.

To thrive in this role, you’ll be focused on results and customer satisfaction, committed to high standards, and a natural problem solver. A background in business management within a staffing, services, or operational setting will provide a strong foundation — but your ability to lead, drive performance and deliver outcomes is what really counts.

What you’ll do as Account Manager

This role is all about operational delivery, stakeholder engagement, and performance improvement. You’ll lead by example, drive best practices, and make sure both internal teams and external partners are aligned and delivering on goals. Here’s just a selection of what you can expect:

Manage all MSP Panel Suppliers in relation to the Talent.One System
Provide oversight and support to payroll processes, ensuring accuracy and compliance
Coach, train, and manage operational teams to achieve and exceed service expectations
Manage a team of 6, including performance monitoring and development
Create and maintain job templates to streamline operational workflows
Achieve individual, team, and company targets both quarterly and annually
Take full accountability for the team’s activity and performance against milestones
Handle recruitment within the team, ensuring continuity during leavers, absence, or sickness

The skills you’ll develop as an Account Manager

In this role, you’ll gain advanced experience in supplier and systems management, leadership, and service performance delivery. You’ll build a deep understanding of cross-functional operations and sharpen your skills in coaching, payroll processes, data analysis, and business performance monitoring. It’s a role that offers both challenge and opportunity for professional growth.

What we need from you…

We’re committed to developing and rewarding high-performing individuals. To be successful in this role, you’ll bring a strong foundation in business operations and leadership, as well as the drive to go above and beyond. Here’s what we’re looking for:

Business management experience in a commercial staffing or services-related environment
Demonstrated experience managing a team, setting targets, and coaching performance
Budgetary control and financial oversight experience
Strong business management, customer service, and client relationship skills
Excellent communication and presentation skills
Proven leadership with a positive, results-driven approach
Good understanding of operational service delivery and supplier coordination
High levels of verbal and written communication ability
Numerate and literate with strong IT skills, including Microsoft Office

Like the sound of this? Why not apply now?

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We celebrate diversity and strive to ensure every team member feels valued and respected.

The Company

As the UK’s largest recruitment solutions partner – enabling 33,500 people into good work every day across 420 sites, we’re as committed to career growth as we are to delivering outstanding service. After all, it’s our brilliant, friendly, and knowledgeable people that sets us apart.

Right now, we’re on a journey of exciting growth, as we build on four consecutive years of success – there’s never been a better time to join our team!