Outbound Customer Service Advisor

Outbound Customer Services Advisor

Swindon

Temporary – 3-6 months

Monday to Friday, 9am to 5pm – 37.5 hours per week

Outbound Customer Service Advisor

Making outbound calls to customers who have made enquiries of services
To ensure that all customer communication, both verbal and written, is of the highest standard at all times
Ensuring all written paperwork is sent to customers in a timely and accurate fashion
Recording and logging all correspondence and updating and maintaining a database
To meet targets for calls made to customers
To follow up on all correspondence

Person Specification – Outbound Customer Service Advisor

Must have a confident, professional telephone manner
Previous experience of working within a similar role
IT literate with accurate data entry skills
Ability to work as part of a team to achieve team goals

By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.