Customer Service Advisor – Hybrid

Do you have at least 1 year of experience in Customer Service within a office environment and are looking for your next exciting opportunity?

Our fantastic client in Windsor are a leading firm that are continuing to grow and are looking for a great new Customer Service Advisor to join the team!

They are paying a salary of £23,810. The working hours are Monday – Friday 9:00-5:30pm and (37.5 hours a week) and they offer hybrid working after you complete your training! This will be 3 days in the office and 2 days working from home.

Responsibilities of the role of Customer Service Advisor:

Corresponding with solicitors, claimants and medical experts via letter and email
General administration such as issuing appointments
Data-entry
Diary work
Answering incoming calls
Making outgoing calls
Instructing doctors to produce independent medical reports
Ordering and processing medical records
Arranging medical tests/investigations as required

Skills required for the Customer Service Advisor role:

Hard worker
Organised and able to work on own initiatives
Problem Solver
Friendly and able to work well within a team
1 year of transferable experience
Good Communication skills, both written and verbal (English Language – Grade C or above)

Behaviours Required for the role:

Positive, ‘Can do’ attitude at all times
Attention to Detail
Commitment to the highest standard of customer service
Flexible approach to work and workload
Open and honest approach at all times
Willing to learn

Does this sound like the perfect role for you? If so, then please press apply now!