Part Time Customer Service

Our well-established client based in the Tamworth area are currently recruiting for Part Time Contact Centre Agents / Customer Service Advisors to join their team on a temporary basis.

HOURS OF WORK AVAILABLE:

14:00 – 18:00 – 20 hours – Mon to Fri

OR

10:00 – 14:00 – Mon to Fri

THIS ROLE IS DUE TO LAST 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO THE FULL CONTRACT

Main duties include:

Handle incoming telephone calls and assist customers with their enquiries.
Arrange appointments and handle customer bookings.
Deal with complaints and escalate if necessary.
Data entry into company system.
Place customer orders.
Deal with a large volume of telephone calls.

The ideal candidate will:

Have excellent communication skills.
Be confident working within a busy call centre environment.
Have excellent IT skills.

This is a temp role for 12 weeks so the successful candidate will need to be available to start immediately.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.