Customer Service Administrator

Customer Service Administrator

Pertemps are currently recruiting for a Customer Service Administrator to join a Manufacturing business based in Hook. This is a full-time, permanent position.
The main purpose of the role is to provide superior customer service support to all customers and stake holders.

Responsibilities as a Customer Service Administrator:
– The main purpose of the role is to provide superior customer service support to all customers and stake holders.
– Manage telephone and email enquiries
– First point of contact for existing and potential customers
– Processing orders and information on SAP
– Working with customers and sales representatives to provide resolutions
– Helping with complaint management
– Establish and promote customer relationship building

Requirements:
– Strong customer service experience
– Experience with SAP is desirable
– Previous experience with ERP systems
– Excellent organisational skills
– IT literate and good knowledge of Microsoft programmes
– Excellent written and verbal communication skills
– French or German speaking is an added bonus

The Customer Service Administrator Role:
– Monday – Friday
– Hybrid working available after 3 month probation period
– £28,000 – £30,000 depending on experience
– 24 days annual leave plus bank holidays
If you are interested in this Customer Service Administrator position, please apply below or give Jemma a call at Pertemps Basingstoke.