Receptionist / Administrator

SAM Ltd is seeking a reliable Receptionist / Administrator to deliver excellent front-of-house and back office support, being the face of our new purpose built facility just outside of Stalham, Norfolk.

You will work closely with the Directors and senior staff, managing communications, helping customers and visitors, maintaining records, and ensuring administrative tasks are handled efficiently.

What You Will Do

You will be the point of contact for customers and visitors, the organiser of administrative systems, and support for our Directors and senior staff. Your work will ensure that day-to-day operations run smoothly.

Be Part of a Business Where Your Leadership Makes a Difference

This is your chance to be part of a company that blends tradition with modernity-engineering excellence with hands-on, personal service. You’ll have access to state-of-the-art facilities, a supportive leadership team, and a business culture built on loyalty, integrity and teamwork.

Who We Are Looking For

Previous experience in a reception or customer-facing administrative role
Strong skills with Microsoft Office (Word, Excel, PowerPoint)
Experience or familiarity with WordPress and business social media usage
Excellent organisational skills; ability to handle changing priorities
Good attention to detail and accuracy
Ability to work independently, use initiative, and stay calm under pressure
Strong communication skills, both face-to-face and in writing
Discretion and respect for confidentiality with sensitive information
Honest, reliable, with a good sense of humour and ability to work as part of a team

Key Responsibilities

Answer and direct all incoming calls through the main switchboard, or take messages and ensure follow-up
Monitor and respond to emails to the company mailbox, or escalate as needed
Greet visitors, provide refreshments, and inform them of health & safety site procedures
Handle incoming and outgoing post using franking machine where required
Support the Stores team with data entry into our ERP system
Maintain databases for machine orders and process sales orders including acknowledgments using MS Excel
Assist with the full machinery order process: enquiries, trade-ins, DVLA registration, and customer handover
Manage all company vehicles: tax, insurance, MOT, driver records
Maintain records for the National Sprayer Testing Scheme, support local certified examiners
Assist the Directors with marketing and events (trade shows, exhibitions): booking, literature, website and social media updates
Support team members with travel and accommodation arrangements
Order and manage stationery and general office supplies
Take minutes in meetings when required
Track holiday bookings and keep Directors informed of staff availability

To Apply: Please send your CV and a brief cover letter

SAM Ltd is committed to equal of opportunities and welcome applications from all suitably qualified applicants.