Sales Administrator

Sales Administrator

Annual Salary: £28,000 – £30,000
Location: Wednesbury
Job Type: Full-time, Permanent

We are seeking a Sales Administrator to join a well-established international business in the manufacturing sector. This role offers a fantastic opportunity to manage key accounts, support sales operations, and drive continuous improvement across stock and order management. If you are a commercially savvy professional with a passion for customer service and data-driven decision-making, this could be the perfect role for you.

Day-to-day of the role:

Manage customer accounts and respond to enquiries with professionalism and efficiency.
Administer customer orders accurately and ensure timely delivery.
Monitor stock levels and proactively manage inventory flow.
Produce insightful reports and maintain accurate customer data.
Build strong relationships with key contacts across customer businesses.
Take ownership of customer complaints and ensure satisfactory resolutions.
Collaborate with logistics to ensure smooth order fulfilment.

Required Skills & Qualifications:

A detail-oriented and conscientious individual with a “get it right first time” attitude.
Strong customer service skills and the ability to adapt to different personalities.
Excellent communication skills – both written and verbal.
Proficiency in Microsoft Word and Excel, including formula creation and data presentation.
Analytical mindset with the ability to spot trends and propose solutions.
Self-motivated with strong planning and organisational skills.
Desirable: Basic understanding of product specifications and applications within manufacturing and awareness of quality standards and customer requirements.

Benefits:

Opportunity to join a supportive team in a role that offers variety, responsibility, and the chance to make a real impact.
Competitive salary and job security in a permanent position.
Dynamic and fast-paced commercial environment.

To apply for this Sales Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.