Leisure & MICE Groups Assistant Manager

Are you an ambitious MICE & Leisure Groups Account Manager with a passion for travel and operations? We’re looking for a dynamic Leisure & MICE Groups Assistant Manager to join this well-established DMC Global Team. You’ll help them grow their international client base, support group travel (leisure & corporate), and play a key role in ensuring smooth operations.

Your mission:
You will manage and grow a portfolio of international clients, converting inbound leads into confirmed business. Working across both leisure and corporate (MICE) travel, you’ll deliver exceptional service from first enquiry through to on-tour support.

Key responsibilities include:

Building and strengthening relationships with key client accounts
Converting enquiries into bookings and creating tailor-made itineraries
Negotiating supplier agreements and managing contracts
Handling all booking administration, invoicing, and documentation
Supporting clients and suppliers during tours when needed
Researching and developing new products and destinations
Providing leadership cover when required

Requirements:

Experience in travel operations, account management, or group travel
Experience in 360, A-Z group/MICE travel operations and itinerary quotations (essential)
Strong organisational, communication, and negotiation skills
Knowledge of European destinations and CRM systems
Tech-savvy: comfortable with AI and digital tools
Fluent in English (other languages would be beneficial and welcome)

What’s on offer:

Competitive salary (to £35,000 DOE)
Pension scheme & Cycle to Work scheme
20 days annual leave + bank holidays
Hybrid working (4 days office, 1 remote day after probation)
Professional development & career progression opportunities

This role is ideal for someone who thrives in a dynamic environment and is ready to make a tangible impact on business growth.

If you are interested in this excellent opportunity, please apply online by sending through a current CV along with a cover note.