Hire Controller

Hire Controller

£35,000 DOE

St Helen’s

Monday – Friday / 40 hrs per week

Experienced Hire Controller to join a market leading supplier of non-mechanical products. Immediate start

As the Hire Controller you would be the main point of contact for customers seeking to hire equipment. Customers place orders in person or by phone. We are looking for someone with previous hire industry experience and strong customer service skills. Ideally someone with excellent communication both written and verbal, who enjoys working in a busy office has experience working with other departments, ensuring orders taken are ready to be despatched or returned on time. No day will be the same

The Role

Dealing with customer Hire enquiries & orders via telephone, face to face and by email.
Checking availability of equipment and ensuring that equipment statuses are always up to date on the systems.
Ensuring all paperwork is completed accurately.
Coordinating with the customer service and transport teams to ensure that the correct products are ready, arranging delivery to customer sites.
Ensuring all deadlines are met.
Communicating effectively with other colleagues and providing a helpful and friendly point of contact for the depot enquiries.

Package

Salary up to £28000 DOE
Reporting to the Sales Manager
Office Based / St Helens
Monday to Friday, 40 hours per week.
Company Pension, Christmas shutdown & Social Staff Events
Free on-site parking.