Customer Service Executive – German Speaking

Customer Service Executive – European Markets (German Speaking)
Flint, North Wales
Up to £35000 – Plus Benefits
Full-time, Permanent

Our Client is on the lookout for a driven and friendly Customer Service Executive to join their busy Supply Chain team! If you’ve got top-notch communication skills and speak fluent German, we want to hear from you.

You’ll be the main point of contact for key European retail customers – especially in Germany and Switzerland – making sure their orders are spot-on, on time, and delivered with a smile.

What you’ll be doing:

Processing and managing customer orders from start to finish
Coordinating with Planning, Sales, and Distribution to meet delivery targets
Handling customer queries, stock updates, and order documentation
Attending virtual meetings and providing updates on stock, deliveries, and new products
Supporting your team during busy periods and holidays

What we need from you:

Minimum 2 years in a busy customer service role
Fluent in German (written and spoken)
Strong organisational skills and a real eye for detail
Confident using systems like QAD and Excel
A positive, proactive attitude – a real team player!

If you thrive in a fast-paced environment and love delivering excellent service, this could be your perfect next step.