Housing Officer

Housing Officer

Location: Barnsley / Hybrid Role

Salary: £24,500 – £30,790 (Pro Rata’d to 18.5 Hours)

Vacancy Type: Fixed Term Contract, 12 month maternity cover

Hours: 18.5 hours per week

We’re looking for a dedicated and proactive Housing Officer to join our team. In this role, you’ll manage a caseload of tenants, ensuring tenancy compliance while providing support and guidance. You’ll be the first point of contact for housing-related queries and concerns, working closely with colleagues and external partners to resolve issues effectively.

Alongside day-to-day management, you’ll also support tenant engagement initiatives and play a key role in the co-production of house rules where appropriate.

Key Responsibilities:

Manage a caseload of tenants, ensuring tenancy compliance and support.
Respond to housing-related queries and concerns.
Work collaboratively with colleagues and external partners to resolve issues.
Support engagement initiatives and contribute to co-production of house rules where applicable.

Essential Requirements:

Experience in housing management or a related field.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Commitment to delivering excellent customer service.

The salary advertised below demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band.

What can Waythrough (Formerly Humankind) offer you?

A rewarding role that allows you to make a tangible impact in your community.
Opportunity for professional growth and development in the field of substance misuse and criminal justice.
Collaborative and supportive work environment.
Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
Annual leave purchase scheme
Enhanced occupational sick pay
Enhanced employer contribution to your workplace pension
Death in service benefit
Free Will writing
Eyecare vouchers
Blue light card discount
Fantastic learning and development opportunities, including free training courses
Work-life balance- flexible working and family-friendly policies
Happy, Healthy You! – our wellbeing offers for our workforce
Employee Assist Programme and Waythrough Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.

Waythrough (Formerly Humankind) is an equal-opportunity employer.

If you feel that you would fit with our values & ethos, are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.