Customer Service Administrator

Customer Service Administrator | Christchurch | up to £27,500

Looking for a role where your organisational skills and customer focus truly make a difference? Join a well-established business in Christchurch as a Customer Service Administrator, where you’ll play a key part in ensuring smooth order processing and customer satisfaction.

This is a great opportunity for someone with experience in supply chain or sales support who thrives in a fast-paced environment and enjoys working with data, systems, and people.

As a Customer Service Administrator, you will benefit from:

Competitive Salary upto £27,500
Autonomy to manage customer orders and quotations
Exposure to supply chain and sales operations
Supportive team environment with clear escalation routes
Opportunity to build strong customer relationships

As a Customer Service Administrator, your responsibilities will include:

Registering and handling customer orders
Liaising with purchasing to flag orders outside forecast
Supervising deliveries and notifying customers of changes
Escalating major delivery issues to the Sales Manager
Ensuring timely invoicing of delivered goods
Maintaining customer agreements and delivery statistics

As a Customer Service Administrator, your experience will include:

Upper secondary school education or equivalent
Minimum 1 year working in supply chain or sales of electrical/electronic components
Strong ERP system knowledge and computer literacy
Ability to manage customer communications and quotations
Experience reviewing forecasts and highlighting deviations

If you’re ready to take the next step in your career, we’d love to hear from you. Apply today with an up-to-date CV or call Claire Heckford at Rubicon for more information.