Sales Order Administrator

Sales Order Administrator

Location: Dunstable
Working Hours: Full-time, Tuesday to Saturday, 8am–5pm with 1-hour lunch – (some flexibility may be possible)
Days Off: Sunday & Monday
Salary: £28,000–£30,000 (negotiable depending on experience)
Work Location: On-site with parking available

Job Overview

Our client is seeking a detail-oriented and proactive Sales Order Administrator to join their dynamic team. This role is pivotal in ensuring customer orders are processed accurately and delivered efficiently. The ideal candidate will have strong organisational skills, excellent communication abilities, and a commitment to providing outstanding customer service. The main requisite for this role is the ability to converse fluently in Cantonese or Mandarin, as this is essential for effective communication with customers.

Candidates with a background in sales and administration will be well-suited to this position, but full training will be provided for the right individual who demonstrates the right attitude and potential. This role is pivotal in ensuring customer orders are processed accurately and delivered efficiently, requiring strong organisational skills and a commitment to excellent customer service.

Key Responsibilities

Process customer orders, generate delivery notes, and prepare loading lists for the despatch team
Arrange transportation and logistics online to ensure timely deliveries
Provide excellent customer service, handling enquiries and resolving issues promptly
Manage incoming phone calls professionally and efficiently

Requirements

Ideally candidates should have previous experience in administration, in order processing or customer service
High attention to detail and strong organisational skills
Proficiency in Sage and Microsoft Office, especially Excel
Excellent written and verbal communication skills
Ability to work independently and collaboratively
Fluent in English and Cantonese or Mandarin
Proactive problem-solver with the ability to multitask effectively

Please submit your CV to apply for this role