Client Services Associate

Client Services Associate

Location – Rochester

Salary – (c) £35,000 (DoE)

Hours: Full time, Hybrid Working 3 days in the office

You will be working as part of the team at a highly respected Senior Partner Practice of St. James’s Place Wealth Management, offering financial advice to clients on growing, protecting, and managing their wealth. The practice provides personalised services such as investment planning, retirement planning, inheritance tax & estate planning, and more.

Role Description

This is a full-time hybrid role for a Client Services Associate located in Rochester, with 3 days in the office and 2 at home. The Client Services Associate will be responsible for providing client services, customer support, communication, customer service, and finance support on a day-to-day basis.

You will need previous experience within an SJP practice. You may have some professional qualifications already (although not essential)

Qualifications

Client Services and Customer Support skills
Strong Communication and Customer Service skills
Basic understanding of Finance principles
Ability to work independently and collaboratively
Excellent organisational and time management skills
Experience in the St. James’s Place Partnership

Duties will include:

Processing new business from start to finish
Preparation of client meeting packs
Letters of Authority processing and chasing
Submission of applications and advice sets
Maintaining accurate and up to date information
Establishing and Maintaining effective relationships with the business
Handling Client Requests

St. James’s Place plc (SJP) is a leading, a highly regarded FTSE 100 Wealth Management company which distributes a range of Investment and Retirement products and financial solutions to a High Net Worth client base.

SJP has funds under management in excess of £198.5bn. This business is well established and highly successful.

Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice.