Credit Controller Italian Speaking

Italian speaking Commercial Collector – Permanent, Full-Time

Location: Maidstone (Office Based)

Salary: £28,000 basic | £45,000 OTE

Hours: 9am–5pm (with discretionary flexibility)

Breaks: 10-minute morning & afternoon breaks

Job Purpose

Maximise cash collections through inbound and proactive outbound calls.

Key Responsibilities

Negotiate early repayment of international and domestic debts
Update debtor management systems accurately
Recommend next steps to clients after failed collection attempts
Escalate disputes to Client Services swiftly
Maintain accurate records and workflows

Candidate Profile

We’re looking for someone with:

A proven background in commercial credit control or B2B collections
OR sales/customer service experience and a desire to move into collections
Confidence on the phone and working to financial targets
Fluency in Italian – this is essential for the role

Core Competencies

Effective communication
Influencing & negotiating skills
Rapport building
Customer focus
Teamwork
Articulate, literate & numerate with excellent keyboard skills

Bonus Scheme

Generous monthly bonus potential – up to £1,400/month

Benefits

20 days holiday + bank holidays (rising to 25 days)
Pension: 3% employer / 5% employee
2 canteens with free hot drinks & water
Weekly treats: snacks, protein bars, etc.
Breakout area with pool table, table tennis & darts
Beautiful location near Maidstone town centre

Interested?

Apply now and join a supportive, high-performing team!