Ecommerce Marketplace Executive

Ecommerce Marketplace Executive

Rochdale – Office Based

Competitive salary & benefits

Our Client, a rapidly expanding ecommerce business in the homewares sector are looking to recruit an Ecommerce Marketplace Executive to join their small, friendly team in Rochdale.

With a strong presence on multiple e-commerce platforms—including their own dedicated website, Amazon, eBay, and other marketplaces – this role is ideal for someone who is highly organized, passionate about e-commerce, and eager to contribute to a fast-paced and growing business.

Duties include:

Marketplace Listing & Product Management

Create conversion-optimised product listings across Amazon, eBay, and additional marketplaces.
Upload and manage product imagery and assets in accordance with each platform’s technical and SEO standards.
Conduct bulk uploads using flat files or platform-specific tools (e.g., Amazon Inventory Loader, eBay File Exchange).
Maintain listing quality scores through content improvements, image updates, and keyword optimization.
Ensure consistent SKU alignment and category placement across platforms.

Channel Performance & Optimization

Monitor key performance metrics (e.g., Buy Box %, search ranking, impressions, click-through rate, conversion rate).
Audit listings for underperformance and implement strategies to improve visibility and sales.
Assist with identifying gaps in product coverage across marketplaces (e.g., items listed on Amazon but missing from eBay).
Execute monthly reviews of pricing competitiveness and sales trends to inform updates.

Operational Support

Manage marketplace backend operations including:
Processing orders (including drop-ship fulfilment).
Responding to customer messages, queries, and post-sale requests within SLA.
Supporting with return requests, A-to-Z claims, or disputes where required.
Ensure operational compliance with platform policies to minimize suspensions or performance warnings.

Skills & Experience Required:

Proven experience with Amazon Seller Central, eBay Seller Hub, and ideally other marketplaces (B&Q, The Range, Wayfair, etc.).
Solid understanding of how marketplace algorithms rank and display listings (e.g., Amazon A9).
Familiarity with marketplace tools like product templates, bulk listing files, and content guidelines.
Creative product copywriting skills geared toward driving conversion and ranking.
Confident handling large datasets and performing spreadsheet-based updates (Excel, Google Sheets).
Highly organised, detail-oriented, and proactive.

Apply online or for further information please contact one of our specialist consultants quoting reference number: NJR15852