Luxury Day Concierge

High-End Day Concierge – Prestigious London Residence
Location: Central London
Salary: £28,000 – £32,000 per annum (depending on experience)
Hours: 4 on 4 off 7am – 7pm
Contract Type: Permanent

Hyperion Partners are delighted to be working in partnership with a leading residential client to recruit an outstanding Day Concierge for a luxury development in Central London. This is a prime opportunity to join a discreet and professional front-of-house team, serving some of the capital’s most distinguished residents.

The Role

As the Day Concierge, you will be the first point of contact for residents and guests, representing the building with poise, warmth, and professionalism. You will ensure a smooth day-to-day operation of the reception area, handling a wide range of requests and maintaining an exceptional standard of customer service throughout.

Key Responsibilities

Deliver a welcoming and highly professional front-of-house service

Greet residents and guests with discretion, courtesy, and attention to detail

Respond to lifestyle and concierge requests – including travel bookings, reservations, and personal errands

Coordinate with on-site staff and external service providers

Handle post, deliveries, and key management securely and efficiently

Maintain the reception and communal areas to an impeccable standard

Keep accurate records in line with building procedures and compliance

About You

Experience in a luxury residential, five-star hotel, or high-end hospitality setting is essential

A polished communicator with a service-driven mindset

Exceptionally well presented, composed, and discreet

Organised and proactive, with excellent attention to detail

Able to manage multiple requests while maintaining a calm and efficient approach

Familiarity with concierge or property management systems is advantageous

A genuine passion for delivering outstanding service