Operations Manager

Operations Manager

Taking ownership of daily operations, including Sales Account Management, Deliveries, and Purchasing.
Being actively involved in all areas, from customer service to dispatch when needed.

Sales and Customer Management

Maintaining strong relationships with existing loyal customers and identifying opportunities to grow the client base.

Financial Oversight

Monitoring margins, budgets and costs.
Helping the owner and accountant make informed decisions based on financial insights.

Team Leadership

Leading and supporting a small, multi-tasking and experienced team of 3 to 4 staff.
Creating a positive working environment and ensuring clear communication.

Planning for Growth

Working closely with the Business Owner who will be engaged 20 – 30% of their time to support, shape and execute business plans. (Has multiple-businesses, therefore handing over daily operations)
Identifying areas for improvement and innovation.

What We’re Looking For:

At least 5 years’ experience in a management or leadership role within a small or micro business, ideally in wholesale, distribution, warehouse or sales.
A hands-on leader who’s comfortable jumping in wherever needed.
Experience managing finances, stock, and small team operations.
Commercially minded with strong decision-making ability.
Clear and confident communicator with great organisational skills.
Proficient in Microsoft Office, especially Excel.

Why Join Us?

This business has been thriving for over 25 years and has built a strong, loyal customer base in a specialist market. With new ventures now in motion, this is a unique opportunity to support the Business Owner in the next stage of growth, and take on a key role within a close-knit team. Salary & Benefits negotiable £38-50k salary.