Commercial Property Claims Specialist

This established corporate insurance provider is at the cutting edge of the insurance space, offering a suite of solutions across the corporate client space.

One of their key areas of advice is their highly regarded claims function, which supports their complex clientele through the minefield of claims.

And it’s this backbone of their UK operation that you’ll be joining, providing sound advice to property-led insurance portfolios of major corporations and public sector organisations.

The Role

As a Technical Claims Specialist, you will take responsibility for the end-to-end management of a diverse range of commercial property claims.

You’ll act as the specialist referral point for the more complex, contentious and trickier cases.

Here you’ll sit behind the front line, using your skills in finding policy gaps, identifying room for negotiation and pressing insurers for best outcomes.

Key Responsibilities

Manage commercial property claims from first notification through to settlement
Review and interpret policy coverage, liaising with clients on required documentation and disclosures
Advocate for clients’ interests in negotiations with insurers, loss adjusters, and other third parties
Maintain accurate and timely electronic claim records and ensure all SLA standards are met
Support technical discussions and provide guidance on complex or high-value claims
Produce reports and attend claims review meetings as required
Mentor and support less experienced team members when needed

Experience required

Proven experience handling UK commercial property claims; experience in CAR, Casualty, or Financial Lines is a bonus
Ability to interpret and apply policy wordings confidently
Strong communication and negotiation skills
High attention to detail and excellent organisation
Confidence working directly with clients and managing stakeholder relationships
A proactive and collaborative approach to problem solving and technical leadership

Package

Base salary up to £60,000
Annual performance bonus
Enhanced pension
Private Medical Insurance
Full support for professional development

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