Commercial Account Handler

Commercial Insurance Account Handler
Birmingham
£25,000–£45,000 (DOE)
Join a Leading Independent Insurance Broker
An award-winning, Chartered independent insurance brokerage with over 30 years in the industry is looking to add a Commercial Insurance Account Handler to its high-performing Birmingham team. Known for delivering tailored insurance solutions across a wide variety of sectors, from motor trade and manufacturing to construction and retail this brokerage is trusted by businesses across the UK.
You’ll be joining a well-established and supportive team, working in a collaborative, forward-thinking environment that invests in its people and offers excellent opportunities for long-term progression.

The Role
As a Commercial Insurance Account Handler, you’ll be responsible for managing a portfolio of commercial clients, handling renewals, mid-term adjustments, and new business quotations. This is a great opportunity for someone who thrives in a client-focused environment and is looking to further their career in a respected, growing brokerage.

Key Responsibilities
Handle renewals, mid-term adjustments (MTAs), and new business enquiries
Understand client risk exposures and tailor insurance solutions accordingly
Identify and act on cross-selling opportunities and potential gaps in cover
Maintain strong relationships with insurers, negotiating terms and handling queries
Ensure records are accurate and compliant with company standards
Support clients through claims processes, referring to internal specialists when needed
Manage aged debtors and advise on premium finance options where appropriate
Ideal Candidate Profile
Previous experience in a Commercial Insurance Account Handler role (1–2+ years preferred)
Confident managing a portfolio of commercial clients
Strong knowledge of commercial insurance products and processes
Excellent communication, attention to detail, and client service skills
Progress towards CII qualifications is advantageous but not essential
What’s on Offer
Fully funded professional qualifications (including CII)
Structured training and development programme
Excellent progression opportunities across a national office network
Generous pension contribution
Free parking
Flexible, supportive working culture
Great holiday package (increasing with length of service)
Regular performance reviews and development plans
A collaborative, friendly, and people-first team environment

This is a fantastic opportunity to join a respected broker that values its people, champions professional growth, and delivers exceptional service to a broad and diverse client base.

Commercial Insurance Account Handler
Birmingham
£25,000–£45,000 (DOE)
Join a Leading Independent Insurance Broker
An award-winning, Chartered independent insurance brokerage with over 30 years in the industry is looking to add a Commercial Insurance Account Handler to its high-performing Birmingham team. Known for delivering tailored insurance solutions across a wide variety of sectors, from motor trade and manufacturing to construction and retail this brokerage is trusted by businesses across the UK.
You’ll be joining a well-established and supportive team, working in a collaborative, forward-thinking environment that invests in its people and offers excellent opportunities for long-term progression.

The Role
As a Commercial Insurance Account Handler, you’ll be responsible for managing a portfolio of commercial clients, handling renewals, mid-term adjustments, and new business quotations. This is a great opportunity for someone who thrives in a client-focused environment and is looking to further their career in a respected, growing brokerage.

Key Responsibilities
Handle renewals, mid-term adjustments (MTAs), and new business enquiries
Understand client risk exposures and tailor insurance solutions accordingly
Identify and act on cross-selling opportunities and potential gaps in cover
Maintain strong relationships with insurers, negotiating terms and handling queries
Ensure records are accurate and compliant with company standards
Support clients through claims processes, referring to internal specialists when needed
Manage aged debtors and advise on premium finance options where appropriate
Ideal Candidate Profile
Previous experience in a Commercial Insurance Account Handler role (1–2+ years preferred)
Confident managing a portfolio of commercial clients
Strong knowledge of commercial insurance products and processes
Excellent communication, attention to detail, and client service skills
Progress towards CII qualifications is advantageous but not essential
What’s on Offer
Fully funded professional qualifications (including CII)
Structured training and development programme
Excellent progression opportunities across a national office network
Generous pension contribution
Free parking
Flexible, supportive working culture
Great holiday package (increasing with length of service)
Regular performance reviews and development plans
A collaborative, friendly, and people-first team environment

This is a fantastic opportunity to join a respected broker that values its people, champions professional growth, and delivers exceptional service to a broad and diverse client base.