Account Handler

Job title: Account Handler – Property Owners

Salary: £45,000 per annum

Location: North London

PURPOSE OF ROLE

We are working with our client-an established insurance broker to help them find an experienced Real Estate Account Handler to join their team in North London.

Our client is open to individuals from any line of business who would be interested to move into a corporate role.

In this role, you’ll support a diverse portfolio of property owner and real estate clients, ranging from commercial businesses to large corporate accounts.

RESPONSIBILITIES

Prepare renewal reports, market submissions, and presentations
Secure competitive quotes for new and renewal business
Diligently check policy documentation
Oversee premium tracking and credit control, escalating issues when necessary
Act as a primary client contact for coverage queries, policy changes, and risk guidance
Check and validate policy documents in line with regulatory standards
Advise on insurance and risk management in collaboration with the account team
Coordinate global insurance programmes, liaising with international partners
Build strong relationships with clients, insurers, and third-party stakeholders
Identify opportunities to improve service and add client value
Support insurance administrators and resolve complex client queries
Provide feedback in insurer review meetings

DAY-TO-DAY

Liaising regularly with clients, underwriters, and internal colleagues to manage renewals, adjustments, and queries
Preparing detailed documentation and ensuring all files are audit-ready
Participating in internal and client meetings
Following up on outstanding premiums and supporting credit control efforts.
Maintaining accurate CRM records and documentation
Assisting the wider account team with strategic planning and major client developments

EXPERIENCE

A minimum of 2 years’ insurance experience, ideally in a broker setting as an Account Handler within any line of business
Experience with real estate clients-particularly commercial property owners or managing agents-is highly desirable
Cert CII is preferred

If you have the relevant experience or know someone that does please contact me now on 07458 162 853 or email us at