TPI Account Manager

Our client, a UK-wide Business Energy Consultancy and Procurement Specialist, is looking for an experienced TPI Account Manager to join their team. In this role, you will oversee a portfolio of B2B customers across Energy and Water, building strong relationships and delivering outstanding account management. Key responsibilities include managing daily inquiries such as onboarding, billing, and metering, procuring MOP/DA/DC contracts, and providing in-depth analysis reports. If you have extensive experience in the energy sector, exceptional analytical abilities, and a proven track record of fostering strong client relationships with a proactive, collaborative approach—apply today!

Key responsibilities for the TPI Account Manager:

Managing and building strong relationships for portfolio of B2B clients
Procurement of energy and water contracts (fixed and flex)
Management of billing issues & queries on behalf of clients
Managing and procuring MOP / DA / DC contracts
Prepare consumption, CCA, SECR, Flex & TCR analysis reports
Prepare templated monthly, quarterly, and annual reporting as per the agreed workplan
Analyse and interpret consumption data, performance and reports and provide insight
Manage client complaints/queries ensuring meeting agreed SLA’s
Provide support in client meetings and present market overviews and trends to stakeholders

Skills and experience required for the TPI Account Manager:

Good knowledge of the UK Energy Industry, its operations across both power and gas
Strong communication skills, able to influence stakeholders and build long term relationships
Strong analytical skills in relation to tariffs, the energy sector and legislative requirements
Competent in Excel (intermediate to advanced level)
Strong communication skills, able to influence stakeholders and build long term relationships
Solid admin / organisation, can manage high volume workflows without comprising quality
Degree level education or equivalent industry experience

Ref: 14990

Role: TPI Account Manager

Location: Hybrid – Cumbernauld, Glasgow

Salary: 35K-45K DOE plus bonus

Benefits: Private healthcare + pension + flex working + investment in personal and professional development.