Logistics Coordinator

Logistics Coordinator

We are currently recruiting on behalf of our client for a Logistics Coordinator to join their team based in East Grinstead. This is a fantastic opportunity to play a key role in the coordination of dispatch and receipt of finished goods, spare parts, and purchased components at their UK facility. The successful candidate will ensure timely and cost-effective delivery of customer orders across designated territories.

Key Responsibilities

Dispatch & Receiving

Coordinate daily customer deliveries using the most cost-effective freight solutions.
Ensure accurate and timely fulfilment of customer orders to the correct destinations.
Process orders using M3 ERP and Pro Doc systems.

Logistics Administration

Respond to customer enquiries via phone and email.
Provide tracking information and maintain proactive communication to ensure customer satisfaction.
Develop and maintain strong relationships with freight forwarders.

Freight & Documentation

Review freight contracts and performance to ensure cost-efficiency and service quality.
Prepare and manage shipping documentation including Commercial Invoices and Certificates of Origin in compliance with customs regulations.

Warehouse Support

Assist with picking, packing, and booking in stock.
Ensure accurate stock handling and storage in line with documentation.
Forklift training provided if required.

Customs & Duty Management

Regularly audit VAT and Duty invoices to ensure correct application of rates.
Identify and pursue opportunities for reclaiming duties on exports outside the EU, including retrospective claims.
Candidate Profile
Previous experience in logistics coordination, ideally within a similar sector.
Strong knowledge of freight and warehouse operations.
Proficiency in ERP systems (preferably M3) and logistics documentation tools (e.g., Pro Doc).
Excellent organizational and communication skills.
Ability to work both independently and collaboratively.
Benefits
Competitive salary and benefits package.
Opportunities for professional development and career progression.
Supportive and dynamic working environment.

Please apply now! .